City Transfers
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Phnom Penh
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Siem Reap
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Sihanoukville
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Battambang
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FAQ
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Up to 5 passengers may be booked per helicopter, this is dependent on weight.
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Flights may depart a minimum of 2 hours after all details are confirmed by you, this includes destinations, times, passenger names and weights.
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In short yes, we fly by VFR (Visual Flight Rules) as such we are unable to fly during bad weather such as storms, heavy rain and low cloud, this is for your and our safety.
Our team will recommend the best time to fly on your chosen date and will advise weather, we can cancel or postpone the flight at anytime due weather.
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Yes, small bags are permitted on board, no bigger then a regular backpack in the cabin.
Depending on passenger numbers Large bags and suitcases must be stored in external lockers, these cannot be accessed in flight and have a limited capacity, if you have large bags please inform us.
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Of course it is is safe, we are proud of Helistar's 100% safety record and are leaders in our industry. All of our pilots and engineers are well experienced and undergo regular professional training on an annual and even monthly basis to ensure your safety, this is our number one priority, "safety first"
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We recommend you arrive 15 minutes before your departure time, this allows time for safety briefings and for boarding, ensuring you arrive at your destination on time.