FAQs

  • The company was founded in September 2009 and is headquartered in Phnom Penh. The CEO and key principal is Mr. Samnang Hin, a Cambodian national . Helistar Cambodia is the leading commercial helicopter operator in the country, offering services such as charter flights, scenic tours, medevac, aerial filming, and aircraft maintenance .​

  • ​Helistar (Cambodia) Co., Ltd. was founded in September 2009 . As of today, April 21, 2025, the company is 15 years and 7 months old.

  • We are proud of our 100% safety record having 0 major incidents like a crash and only minor incidents all of which resolved in a highly satisfactory manner, we are industry leaders in Cambodia with rigorous quality and safety procedures in place to ensure that you the customer is safe and satisfied with our services.

  • Helistar is primarily a charter helicopter company, all of our flights depart on demand. Unlike an airline we provide the freedom too our customers to take off and land almost anywhere in the kingdom of Cambodia, where do you want to go?

  • Helisstar operates all flights under VFR (Visual flight Rules), meaning our pilots must be able to see where they are going.

    Cambodian weather has both extremes, dry season has clear skies but can be quite windy and turbulent, however it is rare that we cannot fly during this time.

    The rainy/wet season however is a different story, all flights can be affected by heavy rain and clouds, as such we do our best to work around the weather to get you to your destination. We alway recomend flying early morning before the rains, book in advance and have alternative just incases we are unable to fly, our team will assist you in booking the mot appropriate time and date to fly.

    Our pilots have the ultimate say on the weather, if they say we cannot fly then we won't, safety first.

  • Booking a flight with us is easy, we are just a phone call or email away. make sure you check out the rest of our website to see if we already provide the service you are after.

    With all our flights we require all information before a flight can be confirmed after which the flight can depart 2 hours after confirmation, this is too allow for planning, fueling and general preparation.

    Please provide the following details when booking:

    • Date

    • Departure time

    • Passenger names & weights

    • Baggage description & weights

    • Destination (s) (google maps is great for this)

    • Any other requests, e.g. photography, overnight stays

  • Helistar has 2 bases, in Phnom Penh at the airforce base and in Siem Reap at the old Airport.

    Check out or contact page for more details.

  • The beauty of helicopters is there ability to land almost anywhere.

    In short we require a flat open landing area, preferably half the size of a football pitch (we can do smaller on request).

    When you are making a booking that includes a new landing space please provide GPS (google maps) coordinates and photos/videos of the area so our pilots can assess the area and its viability. If we deem it unsuitable we can suggest some alternatives or changes to be made to make the area safe.

    • We recommend closed footwear and comfortable clothing, we can however accommodate any clothing, for instance the bride going to a wedding.

    • Hats are allowed but will need to be removed so you can wear a noise cancelling headset

    • Phones are permitted to be taken and used on board.

    • Small bags are okay aslong as they don't interfere with the pilot

    • Selfie sticks are prohibited unless given express permission, as they interfere with the pilot.

    • All dangerous goods are prohibited, if you have any dangerous goods, please declare them so we may assess if we can take them or not.